Our Son passed away, please assist unlocking Ipod Touch IOS 6.1.6
addie
Posts: 2
in iPhone Forum
Our Son has an Ipod Touch IOS 6.1.6. He was 12 years old and died in Sept. 2015 as a result of an accident. Unfortunately he had just changed his 4 digit security code on his Ipod. (he normally gave me his security code. He was only 12 so I felt it necessary to be able to review what was on his electronic devices.) I have contacted Apple but they have maintained that there is no way to get his pictures and videos off the device even though I have offered to provide his death certificate. I can prove that it is his Ipod, but still Apple has been no help. So frustrating. We really just want to be able to have the last visual and verbal memories of him.
If there is anyone who can provide a way, or point us to someone who can provide a way to get these precious memories for us it would be greatly appreciated
If there is anyone who can provide a way, or point us to someone who can provide a way to get these precious memories for us it would be greatly appreciated
Answers
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Hook it up the the computer he's used with the iPod before frequently . Connect it to imazing or diskaid or dr fone and preform a back up. And then extract the backup.
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So very sorry to hear about your son's death, addie. How horrible of Apple not to be willing to help. If the reply above from Wesley doesn't work, you might try jailbreaking the ipod touch which (presumably) would allow you to log in. http://www.wikihow.com/Jailbreak-an-iPod-Touch
