iCloud Server Update Causing Outage; Affecting Apple TV Users
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iCloud Server Update Causing Outage; Affecting Apple TV Users
It looks like quite a few Apple TV users are facing problems playing movies and TV shows purchased from iTunes, based on this Apple Discussion thread and complaints we've received from our readers.
Jon - one our readers who reported the issue, spoke to AppleCare representative, who informed him that the issue is due to the iCloud server update.
Jon writes:
Comments
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I have been unable to play any of my purchased iTunes content for about 48 hours. Every time I try to use my ape TV it tells me that it is unable to authenticate my apple ID and therefore can't establish a home share connection. I then check my ID by loggin into the iTunes store with my iPhone, iPad and Mac and they all work perfectly!
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I had problems too last night, the error message reported a computer auth problem. But repeated unauth re-auth did not work.Would have been nice to get an error message that was a bit more descriptive. A connectivity check from the Apple TV passed.
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I have not been able to get into my iCloud email for 2 days now...there doesn't seem to be a widespread outage, but it's affecting my mail. I can get into Contacts and Calendar though. Very strange. Can't wait for this to get out of beta.
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It appears the issue is now resolved. Full functionality returned this morning.
