Survey Reveals iPhone Users Are More Loyal Than Android Users

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imageSurvey Reveals iPhone Users Are More Loyal Than Android Users

A recent survey by research firm GfK reveals that it is crucial for companies like Apple, Google etc to gain market share for the future success of their brands as the churn rate may not be too high.

The research firm interviewed around 4,500 people in Britain, France, Germany, Italy, Spain, Brazil, China, the United States and Japan for the survey.

Here are some of the highlights from the survey:

Read the full story here

Comments

  • Sean
    Sean Posts: 138
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    Fragmentation and poorly made lower end phones is what's killing Android. The lower end phones have so many issues due to low memory causing freeze up to hardware malfunctions. Sadly, the average user will usually point to the OS as the problem and not the manufacturer. Also, I think IOS is an easier platform for the average consumer to wrap their heads around. "It just works" being the key phrase for IOS. I'm sure the recent iteration of Android, ICS, will help most of this paired with higher quality phones... But it may be too late for many early adopters of some of the earlier Android phones
  • YoYo
    YoYo Posts: 11
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    by looking at the numbers, it doesn't look like anything is killing Android. Furthermore, it seems that Android is making a kill.
  • Fair tial
    Fair tial Posts: 1
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    I am selling my iphone 4s in order to get me a samsung galaxy nexus, I love apple in it's products but the lack of bringing something new to the table, or at least giving it a bigger screen is killing me, my wife has a samsung galaxy s II and I am beginning to get jealous, and the videos about ICS got me really excited as well as the reviews for the galaxy nexus, so if anybody wants to buy my iphone 4s e-mail me please is a white 64 gig in box with all accs.
  • Sean
    Sean Posts: 138
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    It's about quality not quantity. And I'm not a fanboy of either. I love both OS's, but as of right now...hardware quality goes to iPhone.
  • jeffrey
    jeffrey Posts: 4
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    I own phones with both OS, 3GS, 4S and Samsung Galaxy S & S2. The iOS just work as expected and feel snappier compared to Android.
  • BigBossSnake
    BigBossSnake Posts: 23
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    Doesn't the Android King have better hardware quality than iPhones? For the price too.
  • fas
    fas Posts: 2,297
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    Was a survey even required for that!
  • nizar ghosn
    nizar ghosn Posts: 9
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    ...ur right dude i did the same, i have switched my iphone 4 and my i pad with the new galaxy s2, galaxy tab 8.9, 2 months ago, and i am very pleased on all levels with the move, cheers
  • Craig
    Craig Posts: 178
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    I would rather use a 1st gen iPhone than the newest and best android phone. Android is garbage.
  • David
    David Posts: 225
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    I had a first-gen iPhone and an iPhone 3GS before switching to Android. Here's what I can do with Android that I still can't do when I tried out my mom's work-provided iPhone 4S (I recommended she stay with iPhone since it is easier to use than Android for people who are not good with technology):1. Can't use Google Voice natively--this is why I switched to Android in the first place. I can use all the functions of Google Voice with my phone, and not have to use a separate app, or wait for ring-backs, etc. I love being able to set telemarketers as 'spam' (it even has an auto-spam feature now that uses national telemarketers' lists), set family to ring through automatically and others to have to leave a message. Of course, when Google created their first app back in the 3GS days, Apple removed it from the App Store because they thought it might "confuse" customers for the app to have its own dialer. Apple's products are easier to use for people who aren't good with technology, but they incense the rest of us who want to be able to do what we like with our phone and not be told that just because some people are easily confused, the rest of us have to suffer.2. Tasker--you can set your Android phone to do just about anything, such as turn Wifi off when you leave the house, turn GPS on and start nav app when you get in the car, turn ringer off when you flip phone over, etc.3. Widgets--I have friend's status updates on Facebook, don't have to use iPhone's shoddy push notifications any more--not sure if this is finally changed in iOS 5, as mom doesn't use Facebook. Still I doubt you can scroll through the notifications to see previous updates like you can in Android.4. Free turn-by-turn Google Nav. You can get nav apps on iPhone, but they're $$$ and suck in comparison. I tried Navigon when I had iPhone. What a waste of $.5. DropSnap-type programs to sync all files to Dropbox. 6. Share menu. Even on iOS 5, all you can share to automatically is Twitter. Another example of Apple thinking they know better than I do what I should be able to do on my own phone, so they don't allow developers to hook into a unified share function. 7. Auto-upload of pictures to Google+. I've had friends who accidentally deleted pictures but were saved because of the auto-upload feature. Can't do this on iPhone because Apple won't give outside developers access to functions when the app isn't open. So you have to pay through the nose to Apple for their iCloud (for anything over 5 GB--Android users get unlimited Google+ image storage).8. Call filters. I have an app that allows me to turn my ringer off but still have the phone ring when my wife calls (we're sometimes on different work schedules).9. Ringer schedules. I could also do this through Google Voice, but in case you don't want to use Google Voice, I set my ringer to automatically mute at my class times.10. Flashlight with shake-to-start from home screen. So when I'm walking up the steps to bed at night, I can right away see without having to turn on the hall light and wake up my wife. These are all functions I use very much, and while I miss the "responsiveness" of the iPhone, I would not trade most of these functions just to get something "prettier" or more responsive.